Frequently Asked Questions
Everything you need to know about our premium nutritional products.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days. Once your order is processed, you will receive a tracking number via email to monitor your delivery status.
What is your return policy for food products?
Due to the perishable nature of our products, we do not accept returns. However, if your order arrives damaged or incorrect, please contact our support team within 7 days for a full refund or replacement.
Are BUILT products suitable for specific dietary restrictions?
Most of our products are gluten-free and high in protein. Detailed allergen information and full ingredient lists are available on each individual product page.
How should I store my BUILT bars and snacks?
For the best experience, we recommend storing our products in a cool, dry place. Many customers prefer the texture when kept in the refrigerator, especially during warmer months.
Do you offer international shipping?
Currently, we only ship within the United States and Canada. We are working hard to expand our logistics to reach our international fans in the near future.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and shop-now-pay-later options like Sezzle or Afterpay.