Returns & Exchanges
At BUILT, we stand behind the quality of our premium nutritional products and offer a 30-day satisfaction guarantee. If you are not completely satisfied with your purchase, we are here to help make it right with a refund or exchange.
Verify Eligibility
Ensure your return request is submitted within 30 days of delivery and that the product is in its original packaging.
Contact Support
Email our customer experience team with your order number and a brief explanation of why the product didn't meet your expectations.
Prepare Your Package
Once authorized, securely pack the items and include the provided return authorization slip to ensure faster processing.
Receive Refund
After we receive and inspect your return, a refund will be issued to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing